

Marie has the rare gift of turning policies and procedures into positive customer experiences. With 17 years frontline customer service experience backing up her training.
Marie has helped her students internalise policies, guidelines and best practices, and actually care for the customer - a much-needed skill in today's competitive business environment. She's found the same skills that work on the phone and behind the counter also work in social media - where people connect in real time.
As well as being a trainer, Marie is also a facilitator, helping people and groups discover their own wisdom by asking the right questions.

Are you missing new business opportunities because you don't "get" social media?
sy social media consultancy and Marie Workshops proudly present
Get Social Media is designed for business professionals who are new to social media. If you've heard of Twitter, Facebook, YouTube, blogs etc., but you don't know how it can grow your business, this course is for you. It includes case studies, examples and real-life exercises in a safe environment.
(Workshops also available in October and November)
Georgie Major, marketing consultant with 7degree, says "I have more confidence because I'm more up with the play - I know I can do social media. Marie Workshops is a great way to get an understanding and to get started with social media." Read what others say.
We hold these workshops in the boardroom on level 4 (which is actually the ground floor) at the University of Otago House, 385 Queen Street.
You'll find plenty of carparks available nearby.
Shereen Low, brand integrity manager for Madison Group, says, "It was a great way to learn because you're seeing examples and creating examples as you go. I like that there are additional resources provided in the workbook that I can pore over later." Read what others say.
Your investment for this one-day, hands-on workshop, starts from just $299 + GST. You'll receive a detailed workbook, with room for your own notes.
Film publicist Sue May says, "I'm all fired up to get going with new projects for myself and for my clients. Realise that I knew stuff but didn't see the connections and the possibilities. Feel like my universe has expanded and I'm going away with lots of ideas." Read what others say.
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